CRASA Engaged by the UPU to Deliver Capacity-Building Workshop on Postal Sector Regulation for the Arab Region.

The Head of the Postal Department, at the Communications Regulators’ Association of Southern Africa (CRASA), Mr Brian Kasonka Mwansa, was engaged by the Development Cooperation Directorate (DCDEV)of the Universal Postal Union (UPU), to deliver a capacity-building workshop on Postal Sector Regulation for the benefit of the Arab Region.

The workshop was hosted by EgyptPost, at its Postal Training Center, located in the Maadi Technology Park in Maadi, Cairo, from 6th to 10th August 2023, and attracted the participation of over thirty candidates from Ministries, Regulators andDesignated Postal Operators (DPOs) from the UPU’s Arab Region specifically fromAlgeria, Djibouti, Egypt, Jordan, Mauritania, Morocco, Palestine, Saudi Arabia,Somalia, Sudan, Syrian Arab Rep and Tunisia.

CRASA was chosen to conduct the workshop based on the Association’s demonstrated expertise, knowledge, experience and  ongoing contribution to the body of knowledge on Postal Sector Policy and Regulation.

Over the 5-day period, the Workshop was able to achieve the following training objectives:

-      To give participants a firm understanding of the theoretical basis and rationale for Postal Sector Regulation; including the desired outcomes of regulatory intervention and the features of a regulatory framework;

-      To expose participants to the practical aspects of postal sector regulation including the typical regulatory roles and functions and how these may be carried out effectively;

-      To outline the core regulatory concepts associated with the postal environment including but not limited to: Market Definition andLicensing, Universal Access and Service, Competition Management and Consumer protection;

-      To generate ideas and debate around the future of postal sector regulation including possible regulatory innovations and approaches; and

-      To provide a comprehensive overview of the structure and content of the Postal Regulatory Framework that has been developed for the Arab Region.